Frequently Asked Questions

I’ve lost my Theory Test Certificate?
What happens at the Theory Test Centre?
What do I need to take to the Theory Test Centre?
The theory test explained.
Pass mark and test results.
Taking your theory test if you have special needs or requirements?
Translator assisted tests?
I What do I do if I’ve lost my driving license?
Who needs to take the test?


I’ve lost my Theory Test Certificate?

If you ring the customer service team at the DVSA responsible for the theory test on: 0300 200 1122 (press 01) or email them at customercare@pearson.com they will be able to give you your Certificate number or they will send you a letter confirming that you passed.

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What happens at the Theory Test Centre?

You should arrive at the test centre in plenty of time. Once you have registered at reception you will go through to the test room. You may not take anything into the room with you; all personal items must be stored in the lockers provided.

Once you are in the test room you may not talk to or distract other candidates. The computer screen will display your name and the category of test you are taking.

If you have any problems during the theory test, you should raise your hand to attract the attention of the test invigilator.

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What do I need to take to the Theory Test Centre?

You must bring the following with you to your test:

  • your valid signed GB (or Northern Ireland) photocard licence

OR

  • your old style valid signed GB (or Northern Ireland) paper driving licence and valid passport; (holders of non-UK passports should check that they are eligible to take a driving test here)

It is a legal requirement to produce your licence and photographic evidence. If you do not bring these items with you, or you are late for your test, you will not be allowed to sit your test and you will lose your fee.
Please turn up at the test centre 15 minutes before your appointment is due, so that you can check in.

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The theory test explained

There are 2 parts to the test:

  • Multiple-choice questions- You have 57 minutes to answer 50 multiple-choice questions.
  • Hazard perception – You’ll then watch 14 video clips. The clips feature everyday road scenes and contain at least one ‘developing hazard’ – but one of the clips features 2 developing hazards You get points for spotting the developing hazards as soon as they start to happen. You book and take them as a single test. You must pass both parts to pass the test.
Taking your theory test

The multiple choice part is delivered using a touch screen computer and the hazard perception part records your responses through the use of a computer mouse button.

If you pass one part and fail the other you’ll fail the whole test, and you’ll need to take both parts again.

The questions in each multiple choice test vary according to the category of vehicle you’re hoping to obtain a licence for eg a motorcycle theory test will contain specific questions that don’t appear in any other test.
For the hazard perception test there are no separate versions for different vehicles, the items are drawn from the same pool, and each vehicle category takes the same test. However the pass mark is different for different categories of tests.

Lorry and bus multiple choice and hazard perception tests are booked and taken separately.

Part One – Multiple Choice

Before the test starts you’ll be given instructions on how the test works.
You can also choose to go through a practice session of the multiple choice questions to get used to the layout of the test. At the end of the practice session the real test will begin.

A question and several answer options will appear onscreen and you have to select the correct answer to the question by touching the screen. Some questions may require more than one answer.

Some car and motorcycle multiple choice questions will be given as a case study. The case study will show a scenario that five questions will be based on. The subject of the scenario focuses on real life examples and experiences that drivers could come across when driving.

You can navigate between questions and ‘flag’ questions that you want to come back to later in the test. After the multiple choice part you can choose to have a break of up to three minutes before the hazard perception part starts.

Category Time Allowed Passmark
Car & Motorcycle 57 minutes 43 out of 50
Lorry & Bus 115 minutes 85 out of 100
Part Two – Hazard Perception

After the break you’ll then be shown a short tutorial video clip about how the hazard perception part works.

The hazard perception part is also delivered on a computer but you respond by clicking a button on the mouse. You’ll be presented with a series of video clips which feature every day road scenes. In each clip there’ll be at least one developing hazard, but one of the car/motorcycle clips will feature two developing hazards.

To achieve a high score you’ll need to respond to the developing hazard during the early part of its development. The maximum you can score on each hazard is five.

You won’t be able to review your answers to the hazard perception test; as on the road, you’ll only have one chance to respond to the developing hazard.

Category Time Allowed Developing Hazards Passmark
Car & Motorcycle 14 clips 15 44 out of 75
Lorry & Bus 19 clips 19 67 out of 100
At the end of the test

At the end of the hazard perception part of the theory test you’ll be invited to answer a number of customer survey questions.

You don’t have to answer the questions if you don’t want to, and any information given is anonymous and confidential. The survey questions don’t affect the result of the test.

When you have finished the test you may leave the examination room. Once you have left the room, you’ll not be allowed to enter it again. You’ll then be given your result by the test centre staff. For lorry and bus candidates once you have passed both tests you will also receive a pass certificate letter by post.

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Pass mark and test results

You’ll get the result at the test centre after taking the theory test. You must pass both parts to pass the test.

Test Part Passmark Points Available
Multiple-choice questions 43 50
Hazard perception 44 75

If you pass
You’ll get a letter with a pass certificate number at the test centre. You need this when you book and take your practical test.

If you fail
You’ll get a letter at the test centre. It’ll tell you which parts you didn’t score enough points on so you know what to practise.
You must book and take your full test again, even if you passed one part this time.

You have to wait at least 3 working days before taking your test again.

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Taking your theory test if you have special needs

DVSA provides help during the theory test if you have a reading difficulty, disability or health condition. You can ask for an English or Welsh voiceover (for reading difficulties or if English is not your first language) or to display British Sign Language during the test.

Other help, such as extra time, a reader/recorder or someone rewording the questions for you, may be provided. The type of help available varies by test. You may be asked to send evidence of your need, such as a letter from a doctor or a teacher. You must make us aware on your booking if you require any additional help to sit your theory test.

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Translator assisted tests

You are unable to take a theory test in any other language apart from English, Welsh or British sign language.

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What do I do if I’ve lost my driving license?

If you lose your driving licence or it gets stolen, damaged or destroyed you will need to apply for a replacement. You can apply for a replacement driving licence with the DVLA, by visiting the www.gov.uk website and completing their online application process. It will cost £20.00.

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Who needs to take the test

Great Britain licence holders.

You need to take the theory test before you can get your first full car or motorcycle driving licence.

You don’t need to take a theory test before you book a driving test to upgrade:

  • an automatic car licence to a manual car licence
  • From category A1 (small motorcycle) to category A2 (medium motorcycle) if you’ve had the licence for at least 2 years
  • From category C1 (medium vehicles) to category C (large vehicles) unless you got your C1 entitlement from passing a car driving test from category D1 (minibus) to category D (bus)
  • Any licence to be able to tow a trailer

You also don’t need to take a theory test before you book a:

  • taxi driving test
  • tractor driving test
Adding new categories to your licence

You’ll need to take another theory test if you want a licence for a new category of vehicle.

For example, if you have a car licence and you want a motorcycle licence you’ll need to take the motorcycle theory test before taking the motorcycle practical test.

You won’t normally need to take a theory test if you want to upgrade within a vehicle category.

For example, if you have a full automatic car licence and you want a manual car licence you won’t have to take a theory test.

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